Privacy Policy

Privacy Policy

Introduction

Welcome to https://cleaning-mold-and-mildew-mckinney-tx.ecojohns.com! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our approach to handling information we collect from users visiting, interacting with, or utilizing our website and associated services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://cleaning-mold-and-mildew-mckinney-tx.ecojohns.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions between users and our representatives, whether via email, phone, or text message.
  4. Data collected from users visiting our websites linked to this Privacy Policy.

Please note that this policy does not extend to external platforms, apps, or services accessed through links on our site. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting our website(s) linked to this statement.
  3. Subscribing to or receiving communications from us, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Transaction details and payment method information for processing purchases or services.
  3. Financial Information: Banking or financial records, if shared with us for billing or payment purposes.
  4. Purchase Information: Data about products or services you’ve purchased from us, including order history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device tokens.
  6. Location Data: Geolocation information if you choose to share it with us.
  7. Feedback: Comments, reviews, or responses provided by users regarding our services.
  8. Social Media Information: Details obtained from social media platforms when you interact with us through these channels.
  9. Product Information: Any data you provide about your interests, preferences, or products of interest.

We gather this information through various means: user input forms, account settings, browsing interactions, cookies, and third-party data providers.

Cookies

We employ cookies to enhance user experience and gather analytics on our website(s). Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating the site and utilizing its features.
  2. Preference: Remembering user preferences to provide a personalized experience.
  3. Analytics: Collecting data about your use of our services, helping us improve them.

Users have control over non-essential cookies through our Cookie Manager tool.

Retention and Deletion

The retention period for personal data is dependent on the purpose for which it was collected, as well as legal requirements. Once the purpose has been fulfilled or when data is no longer needed, we delete or anonymize the information in accordance with applicable laws.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of data during transmission and storage.
  2. Utilizing secure third-party processing services.
  3. Regularly reviewing and updating our security protocols.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct any inaccurate or incomplete personal data.
  3. Erasure: Request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: Limit our processing of your personal data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain factors.
  8. Appeals/Complaints: File appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights, please contact us using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding your privacy, please contact us:

We appreciate your trust in our company, and we are committed to protecting your privacy throughout your interaction with us.